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LGBT+ Domestic Abuse Helpline0800 999 5428

Conversion Therapy Helpline 0800 130 3335

LGBT+ Hate Crime Helpline 020 7704 2040

Transphobic Hate Crime Independent Victim Advocate

Do you want to make life better for LGBT+ victims and survivors of abuse?

Galop, the UK’s LGBT+ anti-abuse charity, is seeking someone passionate about improving life for the trans and non-binary community in the UK to be our new Transphobic Hate Crime Independent Victim Advocate. Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for
LGBT+ people and the needs of our community are at the centre of what we do.

We run two national support helplines: one for LGBT+ victims and survivors of domestic abuse, and the other for LGBT+ people who have experienced hate crime. We provide advocacy services, both in London and nationally, for LGBT+ victims who need longer-term support. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them and then supporting them through their journey.

We use what we learn through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research, like our upcoming report on LGBT+ experiences of sexual violence. We push for legislative change, improved statutory guidance for victims, and a better understanding of the needs of LGBT+ people around the country.

This role builds on work that we have been doing for decades to support and empower trans and non-binary people who have been victims of hate crime. Your work will enable trans and non-binary people to feel supported, heard and empowered in the face of abuse and violence, and pave the way to a safer future for our community.

You will work directly with trans people facing hate crime, offering clients a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from authorities. Your work will focus on needs specifically related to hate crime, such as emotional wellbeing, support through the criminal justice process, housing issues, financial impacts, and other barriers or practical issues.

You will report to the Head of Hate Crime Services and sit alongside our other Hate Crime Independent Victim Advocates supporting people facing abuse or violence targeting them based on their LGBT+ identity. You will work with mainstream services to ensure the voices and experiences of trans survivors are represented in order to make changes for our community at a local and national level. You will also work closely with key trans partner organisations by attending meetings and have the opportunity to take part in external work to ensure a joined-up approach among services working with people facing transphobia.

We recognise that your experience may be from unpaid roles as well as formal employment. We want to know why you’re the right person for this role, not whether you’ve been given the right opportunities. At Galop, we believe that life should be safe, just and fair for all LGBT+ people, and that includes our staff in the workplace. We believe in equity and understand the importance of inclusion for staff with a wide range of lived experiences. No matter your age, race, faith, orientation, gender identity, disability, or class, we want you to feel welcome here. To that end, Galop has a multi-year Equity, Diversity, and Inclusion plan in place, currently focusing on equity and inclusion for trans and BAMER members of staff. We are committed to listening and learning, and to constant improvement. We believe it is our job to make sure that all our staff, particularly those from minoritised backgrounds, feel welcome, safe, and able to thrive at Galop.



Galop’s offices are located in London. This role will be based in the office following the end of the current pandemic. The team is working remotely while the pandemic continues


Full Time (35 hours per week)


Until 30/09/2023

Reports to:

Head of Hate Crime Services


Galop uses the NJC scales. This post is on NJC scale points 20 to 25 (£29,705 – £33,291 per year including London Weighting).

Closing Date

Applications should be submitted by 10:00 am on Monday 13th September 2021.
First-round interviews will be held on Friday 24th September 2021.


If you have any questions or would like to discuss the role further prior to application, please contact our Head of Hate Crime Services, Nick
Antjoule, at nick@galop.org.uk

Please send completed applications and equal opportunities form by email only to recruitment@galop.org.uk

Please send completed applications and equal opportunities form by email only to recruitment@galop.org.uk


Download an application pack to apply