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National Helpline for LGBT+ Victims and Survivors of Abuse and Violence0800 999 5428

Email help@galop.org.uk

Head of Therapeutic Services

Do you want to make life better for LGBT+ victims and survivors of abuse?

Galop, the UK’s LGBT+ anti-abuse charity, is seeking someone passionate about improving life for the LGBT+ community in the UK to be our new Head of Therapeutic Services.

Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people and the needs of our community are at the centre of what we do.

We run three national support helplines: one for LGBT+ victims and survivors of domestic abuse, survivors of so-called “conversion therapy,” and LGBT+ people who have experienced hate crime. We provide advocacy services, both in London and nationally, for LGBT+ victims who need longer-term support. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them and then supporting them through their journey.

We use what we learn through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research, like our upcoming report on LGBT+ experiences of sexual violence. We push for legislative change, improved statutory guidance for victims, and a better understanding of the needs of LGBT+ people around the country.

This is a pivotal moment in Galop’s journey. We have grown quickly over the last five years and your work will help to protect and support even more of our community. You’ll have the opportunity to work with our incredible cause, establishing and growing our voluntary income programmes across individual and corporate donors.

Galop has developed a framework for the services, alongside expert consultants, to create the ideal, fit-for-purpose specialist by-and-for therapeutic service for LGBT+ who have experienced abuse and violence. This brand new role, leading an entirely new area of our work, will set up and run that service, ensuring that it meets the needs of our community. Reporting to the Director of Services, and working alongside our other Heads of Service, you will develop, expand, and lead our therapeutic services.

Acting as clinical lead, you will establish and build a trauma-sensitive, ‘by and for’ counselling service for LGBT+ victims and survivors of abuse and violence. We are looking for an experienced professional with multi-disciplinary skills and work experiences that encompass a variety of relevant therapeutic skill and experience (i.e. high intensity clinician, trainer, manager and reflective practitioner). This is an exciting opportunity to join the Galop team, leading the development of a new national counselling service for LGBT+ clients.

If you want to use your therapeutic skills to help LGBT+ victims of abuse and violence, as well as establishing and growing a new national LGBT+ service, and feel excited by this role, we want to hear from you.

We recognise that your experience may be from unpaid roles as well as formal employment. We want to know why you’re the right person for this role, not whether you’ve been given the right opportunities.

At Galop, we believe that life should be safe, just and fair for all LGBT+ people, and that includes our staff in the workplace. We believe in equity and understand the importance of inclusion for staff with a wide range of lived experience. No matter your age, race, faith, orientation, gender identity, disability, or class, we want you to feel
welcome here. To that end Galop has a multi-year Equity, Diversity, and Inclusion plan in place, currently focusing on equity and inclusion for trans and BAMER members of staff. We are committed to listening and learning, and to constant improvement. We believe it is our job to make sure that all our staff, particularly those from minoritised backgrounds, feel welcome, safe, and able to thrive at Galop


Galop’s offices are located in London. This role will be based in the office following the end of the current pandemic. The team is working remotely while the pandemic continues


Full Time (35 hours per week)



Reports to:

Director of Services

Line manages:

Freelance counsellors; Trainee counsellors


Galop uses the NJC scales. This post is on NJC scale points 30 to 36 (£37,496 – £43,594 per year including London Weighting).

Closing Date




If you have any questions or would like to discuss the role further prior to application, please contact our Director of Services, Amy Roch at amy@galop.org.uk

Please send completed applications and equal opportunities form by email only to recruitment@galop.org.uk

Download an application pack to apply