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LGBT+ Domestic Abuse Helpline0800 999 5428

Conversion Therapy Helpline 0800 130 3335

LGBT+ Hate Crime Helpline 020 7704 2040

Operations Manager

Do you want to make life better for LGBT+ victims and survivors of abuse?

Galop is the LGBT+ anti-violence charity, providing advice, support and advocacy to LGBT+ people who have experienced domestic abuse, sexual violence, hate crime, and other forms of interpersonal abuse. We were founded in 1982, and have been championing the needs and safety of the LGBT+ community for nearly 40 years. Galop works directly with thousands of LGBT+ people who have experienced abuse and violence. We specialise in domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community is at the centre of what we do.

We run three national support helplines: one for LGBT+ victims and survivors of domestic abuse, and the other for LGBT+ people who have experienced hate crime. We provide advocacy services, both in London and nationally, for LGBT+ victims who need longer-term support. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.

We use what we learn through working on the frontlines with clients to work for national and local policy change to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research, like our upcoming report into LGBT+ experiences of sexual violence. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of LGBT+ people around the country.

About you

The Operations Manager oversees the day to day functions of Galop’s operations under the direction of the CEO and with the help of the Administrator and (when available) volunteers.

You will be responsible for all Galop’s administrative functions including:

  • Operational support to the CEO, Senior Leadership Team and Senior Management Team
  • HR and Health & Safety management
  • Office and facilities management

Please note that there is a genuine occupational requirement under the Sexual Orientation Regulations 2003 for this post. It is considered essential that post holders have experience of LGBT+ needs and the impact of discrimination, as the service is run for LGBT+ people experiencing abuse and violence.

At Galop, we believe that life should be safe, just and fair for all LGBT+ people, and that includes our staff in the workplace. We believe in equity and understand the importance of inclusion for staff with a wide range of lived experience. No matter your age, race, faith, orientation, gender identity, disability, or class, we want you to feel welcome here. To that end Galop has a multi-year Equity, Diversity, and Inclusion plan in place, currently focusing on equity and inclusion for trans and BAMER members of staff. We are committed to listening and learning, and to constant improvement. We believe it is our job to make sure that all our staff, particularly those from minoritised backgrounds, feel welcome, safe, and able to thrive at Galop.

Location

Galop’s offices are located in London. This role will be based in the office following the end of the current pandemic. The team is working remotely while the pandemic continues.

Hours

Full Time (35 hours per week) Please note that this job will require occasional evening and weekend work at meetings and venues.

Contract

Permanent

Reports to

Galop CEO

Salary

Galop uses the NJC scales. This post is on NJC scale points 26-29 (£34,165-36,624 per year including London Weighting).

Closing Date

Applications should be submitted by 10:00am on 12 Jan 2022.

First round interviews date TBC

Questions?

If you have any questions or would like to discuss the role further prior to application, please contact our CEO Leni Morris at leni@galop.org.uk.

Please send completed applications and equal opportunities form by email only to recruitment@galop.org.uk

Download an application pack to apply