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LGBT+ Domestic Abuse Helpline0800 999 5428

Conversion Therapy Helpline 0800 130 3335

LGBT+ Hate Crime Helpline 020 7704 2040

Operations and Facilities Manager

Do you want to make life better for LGBT+ victims and survivors of abuse?

Galop, the UK’s LGBT+ anti-abuse charity, is seeking someone passionate about improving life for the LGBT+ community in the UK to be our new Operations and Facilities Manager.

Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.

We run three national support helplines: for LGBT+ victims and survivors of domestic abuse, survivors of so-called “conversion therapy”, and LGBT+ people who have experienced hate crime. We provide advocacy services, both in London and nationally, for LGBT+ victims who need longer-term support. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them and then supporting them through their journey.

We use what we learn through working on the frontlines with clients to work on national and local policy changes, to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research, like our upcoming report on LGBT+ experiences of sexual violence. We push for legislative change, improved statutory guidance for victims, and a better understanding of the needs of LGBT+ people around the country.

We are seeking an Operations Manager to oversee the smooth day-to-day running of the organisation. You will oversee the work of our team of administrators and our reception staff, as well as work closely with our external suppliers, to ensure that our IT, data protection, health and safety, systems, and facilities functions are compliant, effective, and fit for purpose to ensure the correct level of support for our work.

Galop has grown quickly in the last few years, and the Operations team are now supporting around 60 staff and volunteers, based both from home and from our central London building. You will work alongside our Finance team to ensure that our suppliers and procurement processes are delivering good value for money. You will ensure that we are able to offer a welcoming, kind space for LGBT+ victims and survivors of abuse and violence.

Due to the nature of the role, it is anticipated that this role will work mostly from the Galop building in central London, but can support one day a week working from home.

At Galop, we believe that life should be safe, just and fair for all LGBT+ people, and that includes our staff in the workplace. We believe in equity and understand the importance of inclusion for staff with a wide range of lived experience. No matter your age, race, faith, orientation, gender identity, disability, or class, we want you to feel welcome here. To that end, Galop has a multi-year Equity, Diversity, and Inclusion plan in place, currently focusing on equity and inclusion for trans and BAMER members of staff. We are committed to listening and learning, and to constant improvement. We believe it is our job to make sure that all our staff, particularly those from minoritised backgrounds, feel welcome, safe, and able to thrive at Galop.

 

Location

Galop’s offices are located in London. This role will be based in the office but some homeworking is possible.

Hours

Full-time (35 hours per week)

Contract

Permanent

Reports to

CEO

Salary

Galop uses the NJC scales. This post is on NJC scale points 26-29 (£34,762.89 – £37,264.92 per year including London Weighting).

 

Closing Date

Applications should be submitted by 10:00am on 30th August 2022.

First round interviews will be held from week beginning September 5th 2022.

 

Questions?

If you have any questions or would like to discuss the role further prior to application, please contact our CEO, Leni Morris – leni@galop.org.uk

Please send completed applications and equal opportunities form by email only to recruitment@galop.org.uk

 

Download an application pack to apply